Privacy policy

Privacy Policy
Last updated: November 13 2025

This Privacy Policy explains how HotNest collects uses and protects your personal information when u visit our website place an order or use our services. Our store is powered by Shopify which helps us provide a smooth and secure shopping experience. By accessing or using our website u agree to this Privacy Policy.

Information We Collect
We may collect the following information
Name
Phone number
Email address
Shipping address
Order details and order history
Products viewed and purchased
Device information such as IP address browser type pages visited
Communication details when u contact us

Payment Information
We accept cash on delivery and UPI based payments. We do not store any card or payment details.

How We Collect Information
Directly from u when u place an order or contact us
Automatically through cookies and tracking tools
Through Shopify and service providers who help us operate our store

How We Use Information
To process and deliver orders
To arrange shipping
To manage returns and support
To improve website performance
To prevent fraud
To comply with legal requirements

How We Share Information
We may share your information with
Shopify
Shipping and courier partners
Customer support tools
Marketing partners only if u consent
Legal authorities if required

Security and Retention
We use security measures to protect your data. No system is fully secure. We retain data only as long as needed for order and legal purposes.

Your Rights
U may request to access update or delete your personal data.
Email: support@hotnest.store

Children
We do not knowingly collect data from minors under 18.

Address
4 80 SC Colony Nelapogula Village
Jangaon District
506303 Telangana India

Updates
We may update this policy at any time. Continued use of the website means u accept changes.